Steven M Rose
People Project: Amy Canham
Amy, Wow, what an amazing friend you have been to me. You are a sister, a comedian, a friend, a real gem. From the first day I met your...
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Steven M Rose
Jan 29, 20208 min read
How I Started In Sales
My story about how I got started in Customer Success is way more heartfelt than my introduction to sales. If I had to sum up my sales...
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Steven M Rose
Dec 10, 20193 min read
Play Is Where Confidence Is Built
Play is where you build confidence for uncertain times
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Steven M Rose
Dec 7, 20191 min read
The Difficult Task of Doing Nothing
Cover Photo by annca from Pixabay I am currently in Medellin, Colombia, with my wife, and we expect to be in the US by January 2020. She...
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Steven M Rose
Nov 26, 20192 min read
Evolving My Philosophies
Paradoxes lead to evolving philosophies
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Steven M Rose
Nov 25, 20191 min read
Time Management
Cover Photo by Brett Sayles When I discovered Stephen Covey's Time Management Matrix, it felt like a new world was revealed to me. The...
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Steven M Rose
Nov 23, 20193 min read
What Accidentally Being at Ground Zero of an Intense Protest Taught Me
Latin America has been filled with violent riots in 2019. This is what I saw accidentally being at ground zero of an intense protest.
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Steven M Rose
Nov 22, 20194 min read
The Little Nephews That Could
My nephews taught me to take the shame out of learning.
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Steven M Rose
Nov 14, 20192 min read
My Wife Makes Me A Better Professional
Why my wife has been incredible for my career
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Steven M Rose
Aug 24, 20195 min read
Pressure Situations
As Client Success professionals, we are the first responders.
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Steven M Rose
Aug 17, 201911 min read
Fear
"Steve, this is unacceptable. Call me ASAP." Immediately a jolt of energy and shame overcame me as I read the note. I felt my face start...
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Steven M Rose
Jun 16, 20196 min read
LEARNING SPANISH (UPDATED 11/10/19)
I want to learn Spanish because I'm half Mexican and my wife is Colombiana. This is my journal as I become fluent in the Spanish language.
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Steven M Rose
Jun 16, 20191 min read
Hiking in El Salto del Angel, Colombia (Photos)
Photos from our half day hike in Envigado, Colombia
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Steven M Rose
Jun 16, 20192 min read
Creating an Emotional First Aid Kit
The phone is ringing; it's my client. I feel my reptilian brain starting to take over and have no idea what I'm going to tell them. I...
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Steven M Rose
Jun 2, 20194 min read
How I Got Started In Client Success
I grew up in Highland, Indiana, which is 15 minutes from the Southeast Chicago border, depending on how fast you drive. Highland is a...
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Steven M Rose
Jun 2, 20192 min read
Maximizing Meetings
Time is valuable, and the best way to respect colleagues and a client's time is to be well prepared. Here is a simple list of tips to...
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Steven M Rose
Apr 28, 20192 min read
Principles For Emailing
Successful people wear the same things every day because decision fatigue is real. How you communicate is no different. The following is...
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