Steven M Rose
Interesting Sales Technique
Brian G Burns has three words he uses to keep the sales conversation going.
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Steven M Rose
Jan 29, 20208 min read
How I Started In Sales
My story about how I got started in Customer Success is way more heartfelt than my introduction to sales. If I had to sum up my sales...
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Steven M Rose
Nov 25, 20191 min read
Time Management
Cover Photo by Brett Sayles When I discovered Stephen Covey's Time Management Matrix, it felt like a new world was revealed to me. The...
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Steven M Rose
Nov 14, 20192 min read
My Wife Makes Me A Better Professional
Why my wife has been incredible for my career
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Steven M Rose
Aug 24, 20195 min read
Pressure Situations
As Client Success professionals, we are the first responders.
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Steven M Rose
Jun 16, 20192 min read
Creating an Emotional First Aid Kit
The phone is ringing; it's my client. I feel my reptilian brain starting to take over and have no idea what I'm going to tell them. I...
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Steven M Rose
Jun 2, 20194 min read
How I Got Started In Client Success
I grew up in Highland, Indiana, which is 15 minutes from the Southeast Chicago border, depending on how fast you drive. Highland is a...
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Steven M Rose
Jun 2, 20192 min read
Maximizing Meetings
Time is valuable, and the best way to respect colleagues and a client's time is to be well prepared. Here is a simple list of tips to...
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Steven M Rose
Apr 28, 20192 min read
Principles For Emailing
Successful people wear the same things every day because decision fatigue is real. How you communicate is no different. The following is...
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